Privacy Policy

Data Controller Identity

Chara Rimbr Home Styling, 24 Rose Street, Edinburgh EH2 2PR, United Kingdom, controls personal data collected through this website and client services. Contact [email protected].

UK GDPR and Data Protection Act 2018 govern processing activities for all clients and website visitors.

Categories of Data

We collect names, addresses, email, telephone, property details, photographs of interiors, and payment information necessary for service delivery.

Website localStorage stores cookie preference key chararimbr_cookie_pref without personal identification.

Processing Purposes

Data processes to deliver styling services, issue invoices, communicate project updates, and improve service quality. Marketing emails require explicit consent.

Property photographs used for portfolio only with written permission separate from service contract.

Retention Periods

Client records retained seven years for tax compliance. Enquiry data without conversion deleted after eighteen months.

Photographs deleted upon request unless portfolio rights previously granted remain active until revoked.

Your Rights

Access, rectification, erasure, restriction, portability, and objection rights exercisable via [email protected]. ICO complaints available at ico.org.uk.

Identity verification required before releasing personal data to prevent unauthorised disclosure.